It answers the question
Fair Chat reads your pages and documents, and answers what the visitor wants to know before booking.
Appointment booking chatbot
Appointments booked on your website, at any hour
Fair Chat answers your website visitors, understands what they need and offers an open slot in your calendar. They book without calling or filling out a form.
With Fair Chat
The problem
Your website draws visitors who leave without booking.
Forms turn people away
A visitor wants an answer now. A form promises a callback later, so they look elsewhere.
Your website runs all night, your front desk doesn’t
In the evening and on weekends, nobody answers the visitors who are ready to book.
Back-and-forth emails
Finding a time by email takes several messages, and each one can cost you the appointment.
How Fairwai handles it
An appointment booked in three steps.
You stay in control of your hours, your appointment types and your rules.
It reads your calendar
Connected to Google Calendar, Outlook, Calendly or Cal.com, it only offers slots that are actually open.
It confirms and lets you know
The appointment goes on the calendar, and you get a summary of the conversation.
What changes
More appointments, with nobody at the screen.
- Live in minutes. A code snippet to copy and paste on your website, nothing more.
- It doesn’t make things up. It answers using your pages and documents, and says so when it doesn’t know.
- Voice handoff. If the visitor would rather talk, the voice agent can call them.
- Hosted in Europe. GDPR-compliant, encrypted, role-based access.
Conversation excerpt, dental office
VisitorHi, are you taking new patients for a cleaning?
ClaireYes. The next openings are Thursday at 9am or Friday at 2:30pm. Which works for you?
VisitorFriday at 2:30pm.
ClaireYou’re booked. Can I get your name and email for the confirmation?
Appointment Friday at 2:30pm, added to the calendar.
Integrations
With the calendar you already use.
Google Agenda
Outlook
Calendly
Cal.com
HubSpot
SlackDo I need a developer to install it?
No. You copy one line of code onto your website, just like an analytics tool.
Can it offer different types of appointments?
Yes. You set the appointment types, their length and the calendars they use.
What happens if it doesn’t know the answer?
It says so, then takes the visitor’s contact details so your team can follow up.
The easiest way is to hear it.
One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.