Introduce your business
Give us your website address, or describe your business in a few sentences. Fairwai suggests the agent’s name, greeting and voice.
AI voice agent for small businesses : Never miss another customer call
Fair Call in action
From creating your agent to its first call in one minute
They already trust Fairwai with their conversations
A typical day
While you work, Claire picks up.
On the road, in a meeting, on a job site or after closing time: every call gets an answer.
0calls answered
0sent to voicemail
Tonight, in Fairwai: 8 call summaries, 2 people to call back, 2 transfers. Everything is filed in your workspace.
Create my agent now
- You’re on the road
“What time do you open?”
Opening hours given - You’re in a meeting
“I’d like a quote for a window.”
Request noted, callback planned - You’re on a job site
“I’m looking for the accounts department.”
Transferred to Sophie - Two calls in the same minute
Two customers call at the same time.
Both answered - You’re in a team meeting
“Do you also fit on Saturdays?”
Answer drawn from your conversations - You’re on a job site
“Where’s my order?”
“I don’t have that information”, callback planned - You’re closed
“Water leak, it’s urgent!”
Transferred to the on-call line
Use cases
Hundreds of possible jobs. Here are six.
One agent, your documents, your guardrails. Pick a job and read an extract from a call.
And hundreds moreFollow-ups, bookings, sign-ups, case tracking… You write its job, it sticks to it. All solutions
How it works
Your agent, ready to pick up in one minute.
No technical skills needed. No script to write, no decision tree.
Give it what it needs to know
Your website, your documents, the conversations you choose, and what it must never say.
Let it answer the phone
Talk to it from your browser, then connect your number. It stays off until you switch it on.
Create my agent now
You hear it before you switch it on.
Getting connected
Connected to your phone, no technician needed.
You keep your number and your carrier. Choose what works best for you.
A dedicated number
Fairwai gives you a number for your agent: all you have to do is share it or forward your calls to it.
Call forwarding
It takes a few minutes to set up from your cell phone, your desk phone or your online account with AT&T, Verizon or T-Mobile: all your calls, or only the ones nobody answers.
Your business phone system
3CX, Yeastar, Aircall, Unyc and Sewan are integrated. Any other phone system can send its calls through call forwarding or a SIP trunk.
Guardrails
It only says what you’ve taught it.
An agent that improvises a price or a date commits you. Claire answers only from your sources, and says she doesn’t know when the information isn’t there.
- She never makes up a price, a lead time or an opening hour.
- She introduces herself as an AI.
- She cites her source in the call summary.
- She stays off until you’ve listened to her and switched her on.
Call extract, telecoms company
CallerCan you install fibre for €30 a month, on Monday?
ClaireI can’t quote a price or an installation date. I’ll note your address and what you need, and an advisor will call you back with a precise offer. Could I have your name?
CallerMartin, 12 rue des Lilas in Nantes.
Request logged: Mr Martin, fibre, Nantes, to call back.
Knowledge base
It knows your business as well as you do.
Your agent starts by reading your website, then learns from your documents and your conversations, with nothing to retype. During the call, it looks for the answer there, and the source appears in the call summary.
Your websiteBusiness, opening hours, addresses
atelier-berthier.frOur servicesContact
Your documentsPDF, Word, Excel, PowerPoint
Price list 2026.pdfInstallation terms.docxFitters’ schedule.xlsx
Your conversationsThe ones you choose
Autumn offers reviewCustomer service trainingYour calendar, for appointments
Your knowledge base
Private to your company, hosted in France / Europe.
During the call
CallerDo you also fit on Saturdays?
ClaireYes, every other Saturday, by appointment. Shall I suggest a slot?
In the call summary: source “Fitters’ schedule”, conversation of 12 March
You choose what it reads
You tick the pages, documents, conversations and calendar to entrust to it. Interviews, HR catch-ups and committees stay private.
GDPR-compliant, in France / Europe
Encrypted, private to your company, deletable at any time. Your data is never used to train models.
Always up to date
A page updated, a new conversation, a new price: it knows. A document removed: it forgets.
Do I need to change my number or provider?
No. You connect the number your customers already call, by call forwarding or SIP, with the main providers (3CX, Yeastar, Aircall, Unyc, Sewan…). See the integrations
What does the agent do if it doesn’t know the answer?
It says so. It never makes up a price or a lead time: it takes a message, or transfers the call if you’ve switched that on.
Do I have to be a Fairwai customer?
Yes, or a customer of a partner who offers it under their own brand.
Which languages does it speak?
It speaks several languages.
How many calls can it take at the same time?
It can take several calls at once.
Can I stop it at any time?
Yes: there’s a switch on the agent’s page. Switched off, it takes no more calls.
The easiest way is to hear it.
One minute on the phone with Claire, then one minute to create your own.