Call transcription

Your calls transcribed, summarized and searchable

Fair Note pulls in the calls from your phone system, transcribes them and captures what matters. Nothing gets lost between conversations anymore.

Try Fair NoteBook a demo

With Fair Note

Your calls transcribed, summarized and searchable
The problem

What’s said on the phone disappears when you hang up.

Notes taken on the fly

Listening and writing at the same time means missing part of the conversation.

Information you can’t find

Tracking down what was promised to a customer three weeks ago takes time.

A team starting from scratch

When a colleague picks up an account, they don’t know what’s already been said.

How Fairwai handles it

A useful call in three steps.

Without changing the way you make calls.

01

Connect your phone system

3CX, Yeastar, Aircall, Unyc or Sewan: your calls land in Fair Note.

02

Fair Note transcribes and summarizes

It identifies the decisions, tasks and next steps.

03

Your team can find everything

A quick search is all it takes, and Ask AI answers from your conversations.

What changes

A shared memory of your calls.

  • Over 30 languages. Transcription and automatic language detection.
  • In your CRM. The summary goes to HubSpot, Salesforce, Zoho or Odoo.
  • Ask AI. Ask a question, and it answers from your conversations.
  • Role-based access. People only see what’s relevant to them.
Call summary, generated automatically
Call with Vendrosa Consulting, renewal
Summary

The customer wants to renew the contract and add two users.

Decisions

One-year renewal, two more users.

To do

Send the updated quote by Friday.

Summary filed and task created.
Integrations

With your phone system and your CRM.

3CXYeastarAircallUnycSewanHubSpot

All integrations

Questions

Your questions about call transcription.

Another question? Talk to the team

Which phone systems are integrated?

3CX, Yeastar, Aircall, Unyc and Sewan.

Do I need to tell the other people on the call?

Yes. Participants must be told when a call is being recorded, and it’s up to you to do that according to your internal policies.

Where are the recordings kept?

In your Fairwai workspace, for a period that depends on your plan.

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The easiest way is to hear it.

One minute on the phone with Claire, our voice agent, then 30 minutes with the team if you’d like.

Try Fair NoteBook a demo